Your child’s journey with us begins even before the first appointment. Our process is designed to ensure we have all the information needed to provide the best possible care for your child.
What to Expect at FSTS
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In the first phone call, our friendly and knowledgeable staff will take the time to understand your child’s needs and answer any questions you may have. We’ll discuss:
Your child’s current condition and any concerns
Your goals and what you hope to achieve through physiotherapy
How our services work and how they can benefit your child
We’ll also explain the next steps, including booking an initial assessment, and give you the chance to ask anything about our process or services.
After this call, we’ll send a detailed intake form to complete at your convenience. This helps us gather comprehensive information about your child’s medical history, development, and individual needs — so we can tailor our approach from day one.
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The intake form includes:
Personal and contact information
Medical history, including previous treatments or therapies
Details about your child’s development, behaviour, and daily activities
Specific goals or outcomes you hope to achieve
Any additional information you feel is important for us to know
Once we receive your completed form, we’re ready to begin your child’s physiotherapy journey.
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a. Home Visit
Our experienced physiotherapist can visit your home to:
Assess your child’s specific needs and abilities in their natural environment
Collaborate with you to establish clear, achievable goals
Create a structured treatment plan to ensure consistency and maximize progress
b. Clinic Visit
If preferred, your initial assessment can take place at one of our clinics. Our physiotherapist will:
Conduct a thorough evaluation
Discuss findings and recommended therapy
Develop a customized treatment plan tailored to your child’s development
For more details, please refer to our Welcome Pack.
